Privacy Policy

    Effective March 18, 2026

    Rellia Health is committed to handling your personal information with care and transparency. This Privacy Policy describes how we collect, use, store, and share information in connection with our incubator programs, events, community, website, and communications.

    Rellia Health operates in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

    1. Who We Are

    Rellia Health is a digital health incubator incorporated in Ontario, Canada. We provide programming, resources, community, and advisory support to health technology founders. This Privacy Policy applies solely to Rellia Health and does not cover any separate Rellia entities or affiliates.

    2. Information We Collect

    We collect personal information in the following ways:

    Information you provide directly:

    • Name, email address, phone number, and company name
    • Professional background, stage of company development, and area of focus (collected via intake forms, applications, and surveys)
    • Information shared in written communications, event registrations, or program applications
    • Payment information for program and membership fees (processed through secure third-party payment processors — Rellia Health does not store payment card data)

    Information collected automatically when you visit our website:

    • IP address and general location
    • Device type, browser, and operating system
    • Pages visited, time spent, and referral sources (collected via cookies and analytics tools)
    • Email open and click data for our newsletters and program communications

    Information from third parties:

    • If you connect with us via social media, an event platform, or a partner organization, we may receive information you have shared through those channels

    3. How We Use Your Information

    We use your personal information to:

    • Assess applications and enroll participants in incubator programs
    • Deliver programming, events, workshops, and webinars
    • Communicate with you about your participation, program updates, and scheduling
    • Send newsletters, event invitations, and educational content you have opted into
    • Process payments and maintain records of program fees
    • Improve our programming and website based on how participants and visitors engage with us
    • Comply with applicable legal obligations

    We do not sell your personal information to third parties, and we do not use it for automated decision-making that produces legal or similarly significant effects on you.

    4. Sharing Your Information

    Rellia Health does not sell or rent personal information. We may share it with:

    • Service providers who support our operations — including our CRM, email platform, event registration tools, and payment processor — under contractual data protection terms
    • Guest speakers, mentors, or facilitators, to the extent needed to coordinate your participation in a program (limited to name and contact details)
    • Professional advisors on a strict need-to-know basis or when mutually agreed upon to provide approved advisory services
    • Regulatory or law enforcement authorities where required by law
    • A successor entity in the event of a business transfer or acquisition, with notice provided to affected individuals

    We require all third-party service providers to use your information only for the purposes we specify and to maintain appropriate security standards.

    5. Community Spaces

    Rellia Health programming and events often take place in shared environments where other participants may see or hear information you share. Please exercise your own judgment about what you disclose in these settings. Rellia Health is not responsible for how other participants handle information shared voluntarily in community spaces.

    6. Cookies

    Our website uses cookies to support functionality and understand how visitors engage with our content. This includes essential cookies (required for the site to work), analytics cookies (to measure traffic and usage), and marketing cookies (to track communications performance, where you have consented).

    You may disable cookies through your browser settings. Doing so may affect parts of the site experience.

    7. Data Retention

    We retain personal information for as long as necessary to fulfil the purpose for which it was collected:

    • Paid participant records are retained for a minimum of seven (7) years following payment completion, consistent with applicable legal and tax requirements
    • Marketing contact information is retained until you withdraw consent or request deletion
    • Website analytics data is retained in accordance with our analytics provider's default retention settings

    When personal information is no longer needed, we delete or anonymize it securely.

    8. Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate or incomplete information
    • Withdraw consent for marketing communications at any time (via the unsubscribe link in any email, or by contacting us)
    • Request deletion of your personal information, subject to any legal retention obligations
    • Ask how your information is being used

    To exercise any of these rights, contact us at the address below.

    9. Security

    We take reasonable administrative, technical, and physical steps to protect your personal information from unauthorized access, use, or disclosure. However, no digital transmission or storage system is completely secure. In the event of a privacy breach that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.

    10. Cross-Border Data

    Rellia Health is incorporated in Ontario, Canada, and serves founders globally. Your information may be stored or processed in another country, through service providers operating in those jurisdictions. Where data crosses borders, we take steps to ensure appropriate protections are in place.

    11. Children's Privacy

    Rellia Health's programs are intended for adult professionals. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently done so, please contact us and we will take steps to delete it.

    12. Updates to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date. For material changes, we will provide notice through appropriate channels. Continued use of our services following an update constitutes acceptance of the revised policy.

    13. Contact

    Questions, access requests, or privacy concerns can be directed to hello@relliahealth.com.

    If you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.